Customer Service Phone: + 33 (6) 03 70 43 27

Delivery

Dorjaï offers free shipping of your jewelry for all orders delivered in metropolitan France.

A fast and secure delivery

Delivery is made by an independent carrier, Colissimo, to the address on the order within a maximum period of three weeks. This delivery is completely secure and your jewelry is insured by us until it is delivered.

All of our jewelry is hand-delivered against signature. In addition, the packages do not include any mention of the name "Dorjaï", the provenance, or content. Therefore it remains confidential.

Delivery time

The delivery date of your package is always shown at the checkout and on your order summary.

Delivery methods

Dorjaï proposes:

Colissimo Expert

The advantages of delivery by Colissimo :

If no one is present to sign for the package, it will be made available in the post office for 10 days

You can track the delivery of your package by email and / or SMS and also at www.colissimo.fr

This delivery is proposed for orders not exceeding a value of 1500€. Colissimo is a secure transport service proposed by the Postal service.

 

Overseas

Colissimo EXPERT for overseas territories for a package up to 0.500 kg, with a reported value of 450€ VAT:

➢ Overseas Delivery (zone 1):

• Destination: Guadeloupe (including St Barthelemy and St Martin), Martinique, meeting, Guyana, Mayotte and Saint Pierre and Miquelon

• Shipping costs: 20€

• Indicative Delivery: J + 5 to 7 (in days) to add to the delivery times indicated on the site

➢ Overseas Delivery (zone 2):

• Destination: New Caledonia and Dependencies, French Polynesia, Wallis and Futuna, French Southern and Antarctic Lands

• Shipping costs: 26€ TTC

• Indicative Delivery: J + 5 to 7 (in days) to be added to the delivery times indicated on the site

 

International

Colissimo EXPERT INTERNATIONAL parcels of up to 1 kg with a reported value of 450€ VAT:

➢ International Delivery (zone 1):

• Destination: Germany, Belgium, Netherlands and Luxembourg

• Shipping costs: 18€ TTC

• Indicative Delivery: J + 3 to 8 (in days) to be added to the delivery times indicated on the site

➢ International Delivery (zone 2):

• Destination: UK, Italy, Spain and Switzerland

• Shipping costs: 21€ TTC

• Indicative Delivery: J + J 3 to 8 (in days) to be added to the delivery times indicated on the site

➢ International Delivery (zone 3):

• Destination: Austria, Ireland and Portugal

• Shipping costs: 22€ TTC

• Indicative Delivery: J + J 3 to 8 (in days) to be added to the delivery times indicated on the site

➢ International Delivery (zone 4):

• Destination: Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Lithuania, Latvia, Denmark and

• Shipping costs: 27€ TTC

• Indicative Delivery: J + J 3 to 8 (in days) to be added to the delivery times indicated on the site

➢ International Delivery (zone 5):

• Destination: Greece, Iceland, Finland, Norway, Sweden, Croatia and Romania

• Shipping costs: 28€ TTC

• Indicative Delivery: J + J 3 to 8 (in days) to be added to the delivery times indicated on the site

➢ International Delivery (Zone 6):

• Destination: Other countries of Eastern Europe and North Africa

• Shipping costs: 28€ TTC

• Indicative Delivery: J + J 3 to 8 (in days) to add to the delivery times indicated on the site

➢ International Delivery (Zone 7):

• Destination: USA, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Africa, and Middle East

• Shipping costs: 35€ TTC

• Indicative Delivery: J + J 3 to 8 (in days) to be added to the delivery times indicated on the site

➢ International Delivery (Zone 8):

• Destination: Americas outside the United States and Canada, other Asia and Oceania excluding Australia

• Shipping costs: 37€ TTC

• Indicative Delivery: J + J 3 to 8 (in days) to be added to the delivery times indicated on the site

 

For further information, contact us at:

+33 (0) 9 67 42 74 34.

 

 


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